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[email protected]

Privacy Policy

Ezyoffice respects the privacy of every individual; hence this Privacy Policy is created to govern the personal data provided by our users. By using ezyoffice.com.my, you understand and agree to be bound by this Privacy Policy. We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check this Privacy Policy on a regular basis.

Personal Data Collected by Ezyoffice

When you register with us, we ask for your personal or company's details to enable us to communicate with you on our services and/or products related to our business and to enable us to enter into transaction with you. We may also collect your personal data via telephone, letter, application form, e-mail and facsimile. Once you register and sign in to our services, you are not anonymous to us.

The following are information that we may collect from you:

  • Name
  • Identity card number / Passport number
  • Contact information
  • Billing information

The personal data requested by us may be mandatory or voluntary, subject to the activity. In the event you do not provide us the mandatory personal data for a particular activity, we may be unable to engage you in such activity.

Purpose of Personal Data Collected

We may use your Personal data for the following purposes:

  • Process the financial transaction
  • Inform you about our latest activities / promotions
  • Administer your account
  • Conduct research and analysis
  • Assess the need of your business to determine suitable products
  • Send you requested product or service information
  • Respond to customer service request, including your questions and concerns
  • Improve on website, services and marketing efforts

Disclosure to Third Parties

We will share your personal data to third parties only in the ways that are described in this Privacy Policy.

We may provide limited personal data of yours to third parties, including vendors, suppliers and contractors that are appointed by us to assist us with our business activities such as delivering your order. These third parties are only authorized to use your personal data as necessary to provide the relevant services to us.

We will not sell your personal data to any third party. We reserve the right to disclose your personal data if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Access to and Updating Your Personal Data

You have the right to access to your personal data held by us upon a payment of a prescribed fee and to request to amend your personal data. If you believe that your personal data we have about you is inaccurate, incomplete, misleading or not up-to-date, please contact us to amend the same. This may be carried out by you sending request in writing to us to the following address:

E-mail: [email protected]

Retention Personal Data

We will maintain your personal data as long as it may be required by us to provide you our services and/or as necessary to comply with our legal obligations and to resolves any disputes.

Protection of Personal Data

The security of your personal data is important to us. We follow generally accepted industry standards to protect your personal data submitted to us. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee or warrant the security of any personal data transmitted to us and you do so at your own risk.

Your username and password is essential for you to use some sections of our website. For your own protection, we require you to keep these confidential and to change your password regularly (if required).

Cookies

By using our website, you understand that all information collected from your registration will be collected indefinitely; and may be stored and used in jurisdiction whose privacy laws may be different and less protective than those of your home jurisdiction.

When you visit our website, we place a small text file called a cookie in your computer hard disk. This file allows us to provide you with more conveniences such as to enhance your online user experience. Most browsers allow you to reject cookies; but if you do so, certain webpages may not display properly.

We will not send you unsolicited emails except for site wide announcements, or specific notifications that are delivered directly to your account. You may also choose to receive or not to receive our newsletters during your initial registration or by updating your contact preferences in your personal data page at any time after registration.

Contact Information

If you have any queries/complaints in respect of your personal data, kindly contact us in writing or via e-mail at the address below:

E-mail: [email protected]